Its easy! Joining our community is a pledge to treat all members of Noirbnb with respect, regardless
of their race, gender, religion, ethnicity, nationality, ability, age, or orientation. Sumbit a Concierge
request or become a host.
Which payment methods do you accept?
We currently accept PayPal.
What protection do you offer hosts?
If you do host your property on Noirbnb it is our goal to ensure that you
are completly satisfied. On a case-by-case basis, we guarantee to cover these losses. In case of criminal conduct, Noirbnb will work with authorities to identify and prosecute offenders.
Our Host Guarantee comes standard to hosts at no additional cost.
Is Noirbnb safe?
Our main priority is the safety of all of our community members. Noirbnb verification
allows us to vet every community member before they can host or book a space.
We hold community members to the highest standard and expect that all members treat
others with dignity and respect. In case of criminal conduct, Noirbnb will work with
authorities to identify and prosecute offenders. To protect you as a Host, we will
never pressure or force you to let anyone to stay in your home. We offer a Host
Guarantee to provide additional peace of mind and earn your trust as a community
member. As always we encourage users to use our robust reporting tools to help us
stay vigilant against harassment and discrimination.
How do we ensure that guests know house rules?
We have a house rules section when listing your property to include all of what your house rules are..
How do hosts set their pricing?
Hosts are able to set pricing when they are listing property on Noirbnb.
Is Instagram or Twitter or Facebook required to sign up?
You do not have to have a social media account to sign up. If you provide the front and back of your ID, we can verify your identity
by making sure your profile picture matches the picture on your ID and by using your phone number.
Is Noirbnb a Black-Only Community?
Our community is open to all! We embrace the vibrant and diverse cultures of all people around the world. In every corner of the world the influence of the African diaspora can be felt, from music to fashion to food. Its this sharing of culture that makes travel such an important part of who we are, and how we get along as a society. At Noirbnb our goal
is to tell different stories and appeal to a different “default” than is currently offered in
How do we fight discrimination on our platform?
Noirbnb does not tolerate discrimination in our community. We believe a community that is safe
and welcoming should appear as such, that’s why profile photos are prominently displayed for all
of our users. The Noirbnb verification process ensures that only members of the community who are
vetted can host or rent a space. Any host cancellation automatically triggers our “Good Community”
protocols. We actively monitor and review community feedback, so we encourage users to use our robust
reporting tools to help us stay vigilant against harassment and discrimination.
Why create Noirbnb, isn't that part of the problem?
Noirbnb is part of the solution. We were created not to separate but to provide a premium alternative that intentionally caters to the global community of travelers of color. We may not be able to end discrimination
but we can provide a solution for people. And that’s ultimately what our company is about: people.
How does Noirbnb verify guests?
To verify guests we require a valid government-issued ID, an active and seasoned social media handle, and our team as as well as our background software cross-references all of the information provided to ensure our guests and hosts are who they say they are.
How do you connect guests to hosts?
Noirbnb is a platform where guests find host properties to find their desired accommodations. After a guest books their property, our concierge team acts a liaison if desired between guest and host to ensure a seamless and quality experience.